AI is reshaping business. We help you stay ahead.

SMBs that adopt AI early gain a lasting edge in productivity and growth. We help you identify high-impact use cases and deploy the right tools to stay efficient, lean, and competitive.

Let AI be your competitive edge - don't fall behind.

Maximise your productivity across Sales, Support & Operations with AI.

Sales
Customer Support
Operations
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(1) AI & Sales

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Sell Smarter & Faster.

We partner with you to introduce and integrate the latest AI technologies tailored to your sales cycle - from prospecting to closing and beyond.

Some ways we help:

(1) Intelligent Prospecting:

  • Use AI-driven lead scoring to prioritise prospects most likely to convert.

(2) Automated Outreach:

  • Design and builed structured campaigns that run automatically, freeing up your sales team.

(3) AI Powered CRM Updates:

  • Reduce manual CRM data entry through AI-driven activity capture (emails, calls, meetings).

(4) AI Deal Acceleration:

  • Automate follow-ups, prioritise hot deals, and close faster with AI-powered insights.

(2) AI & Customer Support

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Smarter support that scales.

We help you set up AI to handle tier-1 support tasks, route tickets faster, and give your team back time.

Some ways we help:

(1) AI-Powered Chat & Ticket Assistants:

  • Deploy AI chatbots that resolve FAQs, route tickets, and assist agents in real time.

(2) Automated Ticket Summarisation:

  • Use AI to summarise conversations, update CRMs, and prep agents before responding.

(3) Knowledge Base Management:

  • Maintain a dynamic AI powered help centre that learns and improves from interactions.

(4) Analytics & Quality Monitoring:

  • Gain real-time visibility into support team performance, sentiment trends, and resolution effectiveness.

(3) AI & Operations

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Run leaner, move faster.

Streamline internal operations, automate admin work, and gain faster insights with intelligent AI systems designed for growing teams.

Some ways we help:

(1) Document Automation:

  • Automate time-consuming tasks like invoice processing, contract review, and form entry.

(2) Internal Knowledge Management:

  • Make internal knowledge easily searchable and accessible across departments i.e. 'What is our process to onboard a new customer'.

(3) HR & People Ops Automation:

  • Leverage AI to simplify onboarding, training and employee support i.e. AI-led onboarding journeys

How We Work:

(1) AI Readiness & Use Case Assessment

We start by understanding your business — how your team works, where the inefficiencies are, and what kind of impact AI could realistically have. In this phase, we look for high-leverage opportunities: repetitive tasks, bottlenecks, or manual workflows that could be automated or streamlined.

You’ll receive a tailored set of use case recommendations, including what’s feasible, what’s not (yet), and where you can get quick wins.

(2) AI Stack Design

Based on the opportunities identified, we design your ideal AI stack — selecting the right combination of tools to meet your goals. This might include tools like ChatGPT, Claude, Notion AI, Zapier, Make, or simple internal automations.

We consider integration, usability, data sensitivity, and team skill levels when building your stack. The outcome: a lean, affordable, and effective set of tools that fit into your current workflows.

(3) Implementation & Enablement

Once your stack is defined, we get to work. We’ll build the workflows, configure your tools, connect them to your data and systems (where relevant), and test everything thoroughly.

We also enable your team with training, walkthroughs, and documentation. The goal is adoption: making sure the people who will use the AI tools actually understand them, trust them, and get value from them day one.

(4) Ongoing Support & Optimisation

AI isn’t set-and-forget — new use cases emerge as your business grows. We offer ongoing support to help you evolve your workflows, monitor impact, and make improvements as needed.

Whether you need a quick tweak, a new automation, or a periodic review of what’s working, we’re on hand to help. This is available as part of a simple monthly retainer — no long contracts, just responsive support as your needs change.

Why ai now?

Large enterprises are adopting AI at rapid speed, but SMBs are lagging behind.

Why should you care?

Up to 133% Productivity Increase

A University of St Andrews study found that UK SMEs adopting AI saw productivity gains ranging from 27% to 133%, especially with task automation.

https://tinyurl.com/5fhch9vf

3-5% Increase in Sales Productivity

By improving lead prioritisation and customer engagement strategies, GenAI can boost sales team productivity by 3-5%.

https://tinyurl.com/3r74jb7z

Improved Customer Service

52% of SMBs using AI have experienced enhancements in customer service efficiency and quality - often with lower costs.

https://tinyurl.com/233vp7nt

26 Minutes Saved Daily

A UK government trial with M365 Copilot showed civil servants saved an average of 26 minutes per day - by reducing time on routine tasks.

https://tinyurl.com/3jkvhb5s

Reporting & Analytics

A study involving 6,000+ workers across 56 firms found that users of Microsoft 365 Copilot completed documents 12% faster.

https://tinyurl.com/3vf9bc2r

40% Operational Cost Reduction

SMBs adopting automation and AI for internal processes (email triage, task management, reporting) have cut operational costs by 40%.

https://tinyurl.com/msu3yme6

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Book your free discovery call, or send us a message to:

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